"Our people are the heart of Norwegian.
We embrace a culture of diversity, equality and inclusion.

Embracing this culture is critical to our business success and makes us stronger together. Our people have different knowledge, experiences, and backgrounds, but all share a passion for our vision; to become the most loved and trusted airline in Europe”.

Are you our new Base Manager Cabin Crew Copenhagen? 

Are you a leader with high integrity, great interpersonal skills and proven management experience?  

If so, do you want to be our new Base Manager Cabin Crew at our Copenhagen base managing our fantastic and professional colleague’s on the frontline? You will motivate and encourage a well-functioning and highly motivated cabin crew workforce. 

Together with the leadership team in Crew Management you will enforce Norwegian values, employment standards & culture, and ensure high performance and delivery on goals and expectations to be the most loved airline for our customers, and the best place to work for our Cabin Crew! 

The Base Manager Cabin Crew reports to Director Crew SDLF (Sweden, Denmark, Latvia and Finland) and will be part of our European Base Manager Team. 

Given the operational nature of our cabin crew environment, this role requires a full-time on-site presence at Copenhagen Airport (CPH).

You as a Leader:  

• You are an excellent communicator with very good collaboration skills, and can reach large groups of employees both verbally and in writing 
• You have a strategic mindset and business approach, target and goal orientated 
• Clear communication, honest, consistent, and empathetic 
• Structured and flexible with the ability to master high workload, prioritize and deliver on deadlines 
• Create transparent and inclusive work environment 
• You will be responsible for the cabin crew at your base  
• Delivery and follow up on communication of policies, guidelines, and information 
• Process and procedure development 
• Compliance with agreed contracted activities  
• Actively engage with the team to achieve delivery of Crew Management KPI`s and systematic working environment goals 
• Mentor, inspire and motivate the Cabin Crew team through visible leadership 
• Involvement in recruitment processes and onboarding 
• Monitor individual performance and feedback 
• Follow up on trends and threats for mitigation 
  
  

Your Qualifications:

• Higher educational background 
• Documented management experience 
• Process management skills 
• Understanding of Safety Management System 
• Advantage if you have knowledge of and experience from aviation including as crew 
• Excellent leadership and teamwork capabilities, including networking, team building, people relations and people management 
• Knowledge of working acts & HR processes 
• Fluency in both Danish and English  
  
  

Join us for: 

• A positive and exciting place to work in an international organization 
• A challenging, variable, and dynamic work environment 
• Company benefits including employee priced tickets  
• Good pension and insurance schemes